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Pregnancy & Infant Loss Awareness Month
Frequently Asked Questions
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What forms of payment do you accept?We accept all major credit cards, PayPal, and Apple Pay.
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How long does it take to receive my order?We typically ship orders within 7-10 business days of purchase. Shipping costs vary depending on your location and the size of your order, but we strive to offer competitive rates. You can expect to receive your package within 3-5 business days of your order being shipped. Please note that shipping times may vary due to unforeseen circumstances beyond our control, such as weather conditions or the postal service.
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What is your return policy?At KM Design Co., we want our customers to be completely satisfied with their purchase. If for any reason you are not satisfied, we accept returns within 14 days of the date of purchase. The item must be in its original condition with tags attached, and the customer must provide proof of purchase. We do not accept returns on final sale items. Please contact our customer service team at contactus@kmdesignco.net to initiate a return.
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Does KM Design Co. donate any of its profits to charity?Yes, we are committed to giving back to the community and supporting various causes that align with our values. We donate a portion of our profits to the Remy Run organization and we also participate in charity events and initiatives. We believe in using our platform to make a positive impact and create a better world for everyone. If you have any suggestions for charities or causes that you think we should support, please don't hesitate to let us know.
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